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The seasonal menu
As any executive chef knows, earning a Michelin star is one thing; keeping it is the real challenge. A five-star restaurant doesn't become the best and then stop. It retains its star by relentlessly pursuing perfection. It adapts. It refines. It evolves. It introduces a seasonal menu. In your Xplan practice, this is the…
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Checking the pass
I don't know about you, but I enjoy the drama of watching an episode of Hells Kitchen just to see that infamous celebrity chef lose his cool and throw a plate full of food at his up-and-coming potential protégés. But let's be real here: drama can stay where it belongs, which is on the TV and not in Xplan. So why let Xplan…
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Mastering your templates: the recipe book
It’s Saturday night. You try out the hottest new dumpling restaurant on King St, and it’s a revelation. The pan-fried pork buns are simultaneously crispy and juicy, the xiao long baos are bursting with mouth-watering umami, and the service (for a dumpling joint at least) is impeccable – you actually get everything you…
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🤓 Xplan Hint: SMA’s where are you?
Following on from our improved Advanced Search function that allows you to search for a specific SMA holding, did you know you can now simply search for clients who do or do not have an SMA? We have enhanced the Client Advanced Search to introduce a new portfolio search type called Search for SMA Clients with options of…
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🤓 Xplan Hint: Searching SMA instruments in Advanced Search
Did you know you can now use Advanced Search to find clients holding a specific SMA instrument? You asked, and we delivered! You can now perform a client search using Advanced Search’s Non Zero Holdings by Exchange/Code for SMA instrument. Advisers and paraplanners told us they wanted to easily be able to identify every…
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🤓 Xplan Hint: Insurance commission consent in Client Focus
Did you know that you can now capture insurance commission consent details directly against insurance policies in Xplan’s Client Focus? Under the Delivering Better Financial Outcomes (DBFO) Act 2024, advisers have to obtain their client’s informed consent before any insurance commission can be paid. This consent must be…
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🤓 Xplan Hint: Tracking Super Contributions
Did you know that there is an element that summarises Super Contributions. It gives you a clear and consolidated view of your client's superannuation contributions, making tracking and compliance easier than ever. Key Features at a Glance Tracking : The element calculates the total sum of concessional (CCs) and…
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🤓 Xplan Hint: Email Signatures That Stick!
Did you know Xplan recently updated how email and SMS signatures work when using the 'Override From Address' option? Why the Change? No more worrying about an email going out with the wrong signature The system now guarantees the signature always matches the sender based on the chosen 'From address' It ensures consistency…
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🤓 Xplan Hint: Why not try a dynamic benchmark?
Are you using Benchmark Sets in your Cases? Have you found that sometimes, some benchmarks are simply not applicable or relevant to the client's scenario? For example, why would you complete a Risk Researcher scenario when you are providing advice on a Family Trusts investments only? You should try Dynamic Benchmarks!…
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🤓 Xplan Hint: DBFO consent comes to Xplan Risk Researcher
Did you know Risk Researcher now enables you to document client consent for insurance commissions? As many of you know, from 9 July 2025, advisers providing personal advice on life insurance will need to obtain informed client consent before implementing advice or receiving commissions. (Delivering Better Financial…
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🤓 Xplan Hint: Policy Search
Did you know you can quickly and easily interrogate client insurance policy details using the Policy Search feature in Xplan? Policy search is specifically designed to search across existing insurance policies - it enables targeted searches that would be difficult to achieve with regular advanced search criteria. Ever…
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Calibrating the equipment
Now that your highly-trained team is in place, it’s time to ensure the equipment they use is perfectly calibrated. Precision tools can make the difference between a good dish and a great one. A perfectly-calibrated oven, a razor-sharp knife, a precise sous-vide machine – these are what allow a chef to execute a recipe…
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🤓 Xplan Hint: Link to another Xplan page
Did you know you can add hyperlinks to another page in Xplan? This is useful if you want to direct users in Xplan to another client or wizard page. One example is if you want to direct a user to the job queue after completing a wizard doc merge, so they can see where they are in the queue. Check out this Community piece…
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🤓 Xplan Hint: Editing existing insurances inside Risk Researcher
Did you know that you can now edit existing insurances directly within Risk Researcher? A new Edit button has been added next to each existing insurance policy in the scenario. Once clicked, you are redirected to the Client Focus > Existing Insurance section, where you can make the necessary changes. Upon saving the edited…
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From the takeaway counter to silver service
A five-star restaurant is only as good as its team. You can have the best ingredients and the most refined recipes, but if your team can't deliver, the experience falls flat. This is where you, the Xplan Site Administrator, come in. You're the head chef or the maître d'; the "master of the house" who’s responsible for…