Happy holidays, wherever you made 2020 work. From spare rooms to kitchen tables all over the world, together we made this year work.
It’s time for a little break. We’ll be closing our offices from 5pm Wednesday 23 December to 830am Monday 4 January 2021.
If you need us, details of our opening hours and how to get in touch are below
Wherever you are, thank you. Happy holidays and see you in 2021.
Asia
Our client support teams will be closed on December 25 and January 1, 2021. For all other days, our client support teams are open as normal.
- Financial Advice and Investment Management
8:30am - 5:30pm SGT on 23, 28, 29, 30 Dec.
8:30am - 1:00pm SGT on 24 & 31 Dec.
- Trading and Market Data
7:00am - 5:30pm SGT on 23, 28, 29, 30 Dec.
7:00am - 1:00pm SGT on 24 & 31 Dec.
You can find our support contact details here.
Australia
Our client support teams will be closed on December 25 and 28 and January 1, 2021. For all other days, our client support teams are open as follows:
- Financial Advice and Investment Management
8:00am - 5:00pm AEDT on 23, 29, 30 Dec.
8:00am - 3:00pm AEDT on 24 & 31 Dec.
- Superannuation (Acurity)
8.30am - 5.30pm AEDT on 23, 24, 29, 30, 31 Dec.
- Trading and Market Data
6:00am - 5:00pm AEDT on 23, 29, 30 Dec..
6:00am - 3:30pm AEDT on 24 & 31 Dec.
If you need to get in touch, you can find our support contact details here.
Canada
Our Canadian client support teams will be closed on December 25 and January 1, 2021. For all other days, our client support team are open as normal:
- 6:30am - 6:00pm EST - Monday to Friday
If you need to get in touch, you can find our support contact details here.
New Zealand
Our client support teams will be closed on December 25 and 28 and January 1, 2021. For all other days, our client support teams are open as normal.
For all other days, our client support teams are open as follows:
- Financial Advice and Investment Management
10:00am - 7:00pm NZDT on 23, 29, 30 Dec.
- 10:00am - 5:00pm NZDT on 24 & 31 Dec.
- Trading and Market Data
8:00am - 7:00pm NZDT on 23, 29, 30 Dec.
8:00am - 5:30pm NZDT on 24 & 31 Dec.
If you need to get in touch, you can find our support contact details here.
South Africa
Our South African client support teams will be closed or limited on these days:
- 24th Dec - 7:00am - 1:00pm
- 25th - 27th Dec - closed
- 31st Dec - 7:00am - 1:00pm
- 1st- 3rd Jan 2021 - closed
For all other days, our client support teams are open as normal:
- Financial Advice and Investment Management
7:00am - 5:00pm SAST - Monday to Friday.
- Trading and Market Data
7:00am - 6:00pm SAST - Monday to Friday.
If you need to get in touch, you can find our support contact details here.
United Kingdom
Our UK client support teams will be closed on December 25 and 28 (except Trading support desk), and January 1, 2021. For all other days, our client support teams are open as normal.
- Financial Advice - Adviser Office:
8:00am - 5:30pm GMT - Monday to Friday.
- Financial Advice - Xplan
8:00am - 6:00pm GMT - Monday to Friday.
- Investment Management (Pulse):
7:00am - 6:00pm GMT - Monday to Friday.
- Mortgages
8:00am - 6:00pm GMT - Monday to Friday.
- Life & Pensions
8:00am - 6:00pm GMT - Monday to Friday.
- Trading
7:00am - 6:00pm GMT - Monday to Friday.
- O&M
9:00am - 5:00pm GMT - Monday to Friday.
If you need to get in touch, you can find our support contact details here.
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