We are aware of intermittent issues within Xplan (Client Centre) and Client Portal for Atomos.
As a result, Atomos clients may not have not been able to access their portfolio data. We apologise for the inconvenience this has caused.
Iress is working to fix this and updates will be posted on this page as the situation changes. If you need further information or assistance, please raise a ticket with the support team, contact details available here.
Solved! Go to Solution.
Update: 15 November
The intermittent issues detected within Xplan (Client Centre) and Client Portal for Atomos have now been resolved.
If you are continuing to experience any issues or need further assistance, you can find contact details available here
Update: 15 November
The intermittent issues detected within Xplan (Client Centre) and Client Portal for Atomos have now been resolved.
If you are continuing to experience any issues or need further assistance, you can find contact details available here
Iress is a technology company providing software to the financial services industry.
Our software is used by more than 9,000 businesses and 500,000 users globally.