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Consumer Duty: The Exchange
Our thoughts on Consumer Duty and how we support it
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The Exchange - Providing fair comparisons

jane.irwin
Iress People

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Within The Exchange, Iress follows the principle that any quotes returned should meet all the values, and offer all the features requested by the adviser.

Where a provider cannot return the exact quote as requested, it is possible for them to respond with ‘variations’, but these should be equal to, or exceed what was originally requested.

Highlighting these variations is key to ensuring both advisers and customers fully understand the options being offered by each provider.

 

Key Features

janeirwin_1-1682344286278.png  Easily identify variations - details of variations displayed on the variations tab on the result screen

janeirwin_1-1682344286278.png  Product specific  - variation rules differ across each protection product

janeirwin_1-1682344286278.png  Clearly represented - A purple highlighted V button denotes each product with variations on the quote result screen

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janeirwin_1-1682344286278.png Additional information - additional notes on variations for each quote can be found in the “Notes” tab on the result screen

janeirwin_1-1682344286278.png Comparison report - allows you to quickly view which products have varied - all in one summary document

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Next Steps

If you would like to know more about how Iress The Exchange can support you deliver the principles of Consumer Duty, then please contact your Iress representative.

Alternatively, our team of experts are here to help you

Email - sourcingadoption@iress.com

Call us - 03450 530 490

 

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