Recently, Iress Client Solutions Design Consultant and CommPay expert, @margie.hynes, hopped on to XPlan Hub for an AMA all about helping you unleash the full potential of CommPay.
Here are four of the most useful questions that you may find useful:
Q: Is there a way to automatically add to CommPay when creating a new super or pension account?
CommPay will automatically create any new super or pension account.
A combination of our Schema and Statement Layout are designed to look at the detail of the complete revenue Supplier file sent and paid, and use those details to automatically create any new investments.
Q: The client search feature doesn’t allow commas. The names in the mapping list include commas. When you copy a name from a mapping list to the client search box, you need to remove the commas as the search box doesn’t allow commas. Is there a way around this?
Here are a couple of additional client mapping ideas that might help streamline things for you.
- Narrowing down the search just to the Surname and flagging the Match Immediately
- Where there are a lot of Clients to map I would recommend you use the Client Map (automated).
- Check if your CommPay Back Office Administrators could assist by supplying an output file called Policy Bulk Update for your Group. We have introduced the field to enter the Client Xplan Entity ID to this output template. You can then update this file with the Client Entity ID and send it back to them to import which will then resolve the Client Mapping in bulk.
Q: How much time would it take to use the Policy Bulk Update file for names that don’t automap versus manual mapping?
Manual Mapping in CommPay: Mapping 100 entries individually takes roughly 30 to 45 minutes (assuming 20–30 seconds per record to search, verify, and save).
Policy Bulk Update Import: Preparing a spreadsheet for 100 records and running a single bulk upload typically takes 10 to 15 minutes. Included in this would be a lookup feature from a Client Entity output from Xplan.
Q: Is there a way under the Supplier Reference Codes tab that we can get a column for description. I would be much easier than generating a report
You could set up a schedule out on the Searches for Supplier Reference Code and set the schedule to run each pay run. You can then send it directly to your email.
Q: How should we be using CommPay beyond just mapping?
CommPay holds so much valuable revenue data that needs to be unleashed.
A great place to explore what's possible is the Iress Learning Centre. Under the Micro Learning section, you’ll find targeted CommPay courses. Take a look at CommPay Adviser Screens in particular.You will be able to get some fantastic revenue insights/analysis.
