-
I’m the captain now
According to Wealth Data research, 99% of new licensees established in 2023 had fewer than 10 advisers. That’s a pretty remarkable statistic – and a clear indication that the self-licensing trend is here to stay. Given the costs and potential risks involved, though, you have to wonder: why are so many smaller advice…
-
I’m the captain now
According to Wealth Data research, 99% of new licensees established in 2023 had fewer than 10 advisers. That’s a pretty remarkable statistic – and a clear indication that the self-licensing trend is here to stay. Given the costs and potential risks involved, though, you have to wonder: why are so many smaller advice…
-
Efficiency isn't just about tech
One of Advisely's main objectives is to help financial advice practices be more efficient, particularly in the production and implementation of advice as well as the management of ongoing client relationships. As the Advisely Index demonstrates, software plays a very important role here. But it's just one part of the…
-
Efficiency isn't just about tech
One of Advisely's main objectives is to help financial advice practices be more efficient, particularly in the production and implementation of advice as well as the management of ongoing client relationships. As the Advisely Index demonstrates, software plays a very important role here. But it's just one part of the…
-
Succession: handle with care
Our industry is a vibrant community of passionate and professional individuals with a common purpose: helping clients achieve what's important to them in life and/or getting them from point A to point B. Collectively, we are helping build better futures. This community is very diverse in terms of composition, location,…
-
Hard to find
Financial advice businesses that have staff incentive programs are 63% more profitable. Unlock the secrets to boosting your team's performance and profitability with our free guide. Click below to download the report now.
-
Hard to find
Financial advice businesses that have staff incentive programs are 63% more profitable. Unlock the secrets to boosting your team's performance and profitability with our free guide. Click below to download the report now.
-
How we do things around here and why
You don’t need us to tell you how important your people are. After all, they represent the biggest and most strategically important investment any firm can make; their salaries comprise, on average, 44.9% of a practice’s revenue, representing more than 60% of total expenses. And with 68% of firms telling us that they’re…
-
"JFDI" and other words of wisdom
I don’t know about you, but it seems that every adviser in Australia is winning awards because of their awesomeness. If they're not winning awards, they're improving efficiency 10-fold and delighting clients and staff alike. When reading about these wonderful achievements, I often feel that I’m not doing enough. It’s not…
-
Episode 2: Back-office bootcamp
To achieve the efficiencies and scale needed to safely grow their business, Twomeys must make some big back office decisions. Helping them systemise their compliance processes and navigate potential risk is Selin Ertac, principal consultant at Tangelo Advice Consulting. Access the member-exclusive tool below to claim your…
-
Episode 1: Let's talk strategy
Twomeys financial advice practice is about to embark on a transformation to scale up as they prepare to take on more clients. To be successful, it’s crucial they understand where their business is currently at. Principal Matt Coman sits down with Rod Bertino at Business Health to discuss the current health of their…
-
Five micro changes with big impact
Get on the inside track with tried and tested strategies from the experts; the business consultant, the adviser and top 10 Index performer, and the outsourcing coach to discover the five things you could be doing in your practice today to step up your practice and advice efficiency. 1 hour of FAAA-accredited CPD is…
-
Five micro changes with big impact
Get on the inside track with tried and tested strategies from the experts; the business consultant, the adviser and top 10 Index performer, and the outsourcing coach to discover the five things you could be doing in your practice today to step up your practice and advice efficiency. CPD is no longer available for this…
-
Six secrets to succession
This guide, free to all Advisely members, gives you an in-depth strategy for transitioning your business – and avoiding the pitfalls you might find along the way. Click below to download the report now.
-
Six secrets to succession
This guide, free to all Advisely members, gives you an in-depth strategy for transitioning your business – and avoiding the pitfalls you might find along the way. Click below to download the report now.
-
The wisdom of being a client of yours
One of the key fundamentals for an advisory business – one that becomes and remains successful, anyway – is that the client has a good experience, each and every time. What happens to a client when they are dealing with your practice? What do they experience? What makes you, as the practice principal/owner/adviser,…
-
The magic of tiny tweaks and small wins
When Anne Graham found out she was in the Advisely Index top 10, she realised it was because of the little things – small changes that, over time, had a tremendous effect on the efficiency of her business. Here, she explains what those changes were. In the world of financial planning, success often hinges on the ability to…
-
Creating your vibe
You need one thing above everything else, to create a vibe which is genuine and personal for your clients – you must truly know your clients. Unfortunately, it’s our experience that very few practices are taking full advantage of their CRM functionality to capture the information they need to create that key personal,…
-
It's the vibe
In the 1997 Australian movie classic, The Castle, friend and local (inept) solicitor for the Kerrigan family, Dennis Denuto, tries to answer a judge’s question with this wonderful "catch-all" response: “It’s the vibe of the thing, your honour.” Sadly, the judge didn’t accept Dennis’s carefully constructed legal argument.…
-
Hearing what's unsaid
In this series, Business Health principal Terry Bell explores the client experience across four key dimensions. Drawing from analysis of Business Health's CATScan Client Satisfaction Survey data, he challenges our preconceived notions about what clients really want from their adviser and defines a step-by-step approach for…
-
Hearing what’s unsaid: age matters
Does age really matter? The latest snapshot of our CATScan Client Satisfaction Survey database reveals that in the average Australian advisory practice, 55% of clients are over 60 and 48% are already retired or otherwise no longer gainfully employed. While you could see this as successful penetration of what has been the…
-
Hearing what's unsaid: principal dependency
Through our latest Future Ready IX analysis, we know that 70% of advice practices are run by a single owner and, in the majority of these cases, risk management is poor. Think key person and succession planning, for example. The CATScan dataset now contains feedback from over 45,000 Australian clients, all of whom are…
-
When was the last time you reviewed your review (process)?
Of all the interactions an adviser has with his/her client throughout the year, there’s no doubt that the review (we prefer "progress to plan") is the most important. It’s perhaps the only situation where the adviser has complete control; they have power over everything from the timing to the content, participants and…
-
What is an adviser’s true capacity?
A wise man once told me that the problem with the world today is that there is too much emotion and not enough data. Operating an advice practice always has, and always will be, a numbers game. Put more clients in the funnel to convert more new clients. Get clear on your cost to serve to build out your advice fees. And…
-
What are the top 3 things you do in your practice to provide a great client experience?
I loved @Kim-Payne 's latest video on Baselines, blind spots and black holes in the client experience. It can get so overwhelming to know where to start sometimes, focusing on those moments that really matter is a great approach. Have you watched the video? I'm keen to hear what top 3 things you do in your practice to…
-
Use it or lose it
Click below to download the report. If you would like to receive CPD, please click here and complete the quiz.
-
The victory of the urgent
Why is it that urgent almost always seems to take precedence over the important? Is it simply the squeaky wheel impact? Will it really matter if the urgent is deferred for the important? Seven weeks into the new year, a client who had scheduled a business planning workshop last December called to defer because "something"…
-
How are practices building their teams?
I often find conversations with my fellow advisers veering into some very familiar territory. Stop me if you’ve heard any of these before: how can we trim down the time spent on preparing advice documents? What's the most effective way to streamline our investment offerings? Is recommending insurance still worthwhile given…
-
Continuing Professional Development
Hi Team Quickie question. What are you paying per person for Kaplan On Track - CPD please?