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A taboo topic: Rethinking industry super funds for retirees and how my perspective has changed
For most of my career, industry super funds occupied a fairly defined place in my advice toolkit. I primarily used them for accumulators or retirees with relatively modest balances. When a client transitioned into retirement, the conversation would often move towards wrap platforms because they provided the flexibility,…
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Trust will define the future of AI in advice
In financial advice, Artificial intelligence (AI) success will be about trust not adoption. AI is moving quickly from experimentation into everyday business. Across industries, organisations are exploring how AI can improve productivity, simplify processes, and create better experiences for customers. Financial advice is…
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The quiet client
We hope that this series of insight pieces drawn from the most recent analysis of Business Health’s CATScan* Client Satisfaction Survey data will help you to deliver the experience your clients are looking for and expect from you, their adviser. The CATScan dataset now contains feedback from over 60,000 clients of…
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Indexation of Aged Care Published Accommodation Deposit / RAD
It appears that when entering a Published Accommodation Deposit value in XTOOLS+, the value cannot be changed over time. For example, if the Published Accommodation Deposit as advertised today at say $690k is entered, but the client is not expected to enter Aged Care for a further 10 years, the model will still show the…
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AI in advice: Have your say for a chance to win $500
Industry data tells us 79% of advisers are already using AI - but more than one-third cite inaccurate outputs and limited integration as barriers to getting more value from it*. So, what does AI adoption really look like across Australian wealth businesses, where is it delivering value, and what do advisers need next?…