Industry data tells us 79% of advisers are already using AI - but more than one-third cite inaccurate outputs and limited integration as barriers to getting more value from it*. So, what does AI adoption really look like across Australian wealth businesses, where is it delivering value, and what do advisers need next?…
The Minister for Financial Services has said it plainly. DBFO reforms remain a priority, but Shield and First Guardian have made the environment "more complex," and there are no firm timelines for Tranche 2. In other words, don’t hold your breath; you might be waiting a while. The proposed new class of adviser may not…
Most advice firms don't suffer from a lack of good ideas. Many firms invest in new technology, redesign workflows and they implement compliance improvements. Firms document processes and communicate them to staff. Yet months later, many leaders find themselves asking the same question: "Why isn't anyone following the new…
When was the last time we really thought about the Authority to Proceed, and whether we can improve it? Investment and advice complaints to the Australian Financial Complaints Authority (AFCA) rose 18 per cent in 2024-25. The single biggest issue was a failure to act in the client's best interests. It made up more than 30…
For years, professional firms have been told to take “reasonable steps.” In the world of AI and cyber security, what was considered "reasonable steps" yesterday is not considered reasonable anymore. In May 2026, ASIC and the Australian Cyber Security Centre (ACSC) warned that advanced AI models are changing the cyber…
The most common question I get from advisers, after they’ve vented about timelines or compliance, is “what are other practices doing well?” They want to know what’s working elsewhere, what they could pinch and what’s worth trying. It’s a fair question because the practices running smoothly have usually figured something…
You've just finished the website redesign. New photos, new copy, new booking button. Then you stall on whether to include that one question: "How much do you charge?" Answer it on your website and you're worried it'll scare people off before they've even met you. Leave it out and you're worried you look like you've got…
Hi guys, I'm building a switch ROA template in Xmerge, does anyone knwo what the correct syntax is to get the ICR collumn to show? Currently using the following code which is giving me a nice table with current, proposed and change but no ICR data. <:=$client.DoReport.ips.proposal_rv_00470(portfolios='CX', date='Today',…
Hi everyone, I'm currently looking for a process to streamline our investment switch process into our new target sets, specifically regarding the generation of the corresponding ROAs in bulk. While I’ve been looking into custom Xmerge templates to streamline this, I'm hitting a few roadblocks with the exact data paths and…
It appears that when entering a Published Accommodation Deposit value in XTOOLS+, the value cannot be changed over time. For example, if the Published Accommodation Deposit as advertised today at say $690k is entered, but the client is not expected to enter Aged Care for a further 10 years, the model will still show the…
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