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We are pleased to share the news that a new third party integration is Looking at an integration for Xplan users. 

This is a standard integration which means that it will be built by the third party to connect to your Xplan site via the standard integration template.  Iress do not charge for this service and it can be enabled by your own site administrator using the Iress Open setting within your Xplan site. Once the integration is live.


Integration details

Comentis allows firms to consistently, objectively and cost effectively identify and support clients who are at risk of financial vulnerability. We do this through an easy to use, clinically backed assessment process.


Software type: Financial Vulnerability Identifier

Locale:  UK

Expected delivery: TBC

Activation type (once live): System Settings


Contact details for integrator:

Website for integrator:


Description provided by the integrator:

What we do:

Comentis allows advisers to consistently, objectively and cost effectively identify and support clients who are at risk of financial vulnerability. As well as flagging clients who are deemed vulnerable under the FCA’s guidelines, the App also provides guidance on what to do next and how to respond in these circumstances, not to mention providing a clear audit trail around vulnerability assessment.

How it works:

By collecting a limited set of data from your clients we are able to carry out a clinically developed assessment to provide an immediate evaluation of financial vulnerability.

Each assessment consists of two groups of questions, each designed to identify the vulnerability triggers identified by the FCA:


  1. Factfind type questions – these can be completed as part of your existing client meeting and fact-find process.
  2. Self-rating psychometric questions – These need to be completed by your client (online or offline through a downloadable question set) and allow us to assess resilience and capability, a key area of focus of the FCA.

The results not only identify those at risk, but also the nature of the risk and potential next steps – all documented in a client specific report that will be automatically saved against the clients record.

Industry Validation – you are in safe hands:

Each of our assessments are developed by our inhouse team of psychologists and mental health assessment specialists.   We have spent over 16 months developing our Financial Vulnerability Assessment model and since launching we have received praise from industry leaders and trade bodies alike.

  • We are a member of the PFS Financial Vulnerability Taskforce, with Tim Farmer being the assessment subject matter expert.
  • We regularly run webinars with the LIBF on Financial Vulnerability and have received strong support for our App.
  • We are working with the Equity Release Council to help build out a later Life Lending FV assessment and support program. 

Setup Instructions

This integration has been built by the third party integrator and they have not yet provided us with details on how to use the integration. Please contact the integrator for more information.


For further assistance

Please contact your Iress representative (Account Manager/Executive) if you need further assistance.


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