CO:MENTIS - Financial Vulnerability Assessment

[john.gartland]

Integration overview

We are pleased to share the news that a new third party integration is available for Xplan users. 

This is a standard integration which means that it was built by the third party to connect to your Xplan site via the standard integration template.  Iress does not charge for this service and it can be enabled by your own site administrator using the Iress Open setting within your Xplan site.

Integration summary

Comentis supports advisers to comply with the FCA’s Consumer Duty by being able to consistently identify & support clients who are at risk of financial vulnerability.

Software type: Financial Vulnerability Tool

Locale(s):  UK

Contact details for integrator: support@comentis.co.uk

Website for integrator: https://www.comentis.co.uk/

Description provided by the integrator:

Comentis uniquely combines clinical & tech expertise to deliver an app that allows advisers to identify clients at risk of financial vulnerability, and then support them by applying interventions in a consistent, timely and effective manner.

Our Financial Vulnerability Assessment tool follows an easy-to-use online process consisting of a series of clinically based questions, which flags those individuals who are financially vulnerable, outlines the nature of the risk, and then produces a comprehensive vulnerability report for the client file.

We also provide a dashboard for you to gather insights into your customer base. A full reporting suite is also available to record accurate, auditable and evidenced-based logs of how you have supported your clients who are vulnerable, ensuring that you comply with the increasing regulatory requirements of Consumer Duty.

This, alongside the need to mitigate corporate risk and increased consumer awareness, represents a growing challenge for organisations. As the market leader in this field, and winner of numerous awards for innovation, Comentis is best placed to help organisations with a cost effective and efficient solution.

Setup instructions

Integrations are a connecting doorway between two systems and you will need to enable these from both the Iress Xplan and the Third Party integrator side before they can be used.

In Xplan: 

This integration follows the Standard Integration pattern:

• If you manage your own site: You can enable the integration yourself using this guide. Note that this must be undertaken by your site administrator.   
• If you are part of a network or dealer group: Please refer to your organisation’s support team who will undertake this on your behalf.
• If you outsource your site administration to Iress:  This integration may already have been enabled. Please contact your Iress Account Manager who will be able to confirm or raise the necessary request to progress this on your behalf. Terms and conditions are included in your managed service agreement. For details, see our website under Integrations available via Iress Open (Xplan and Private Wealth).

In your third party integrator software: 

• You must have created a Comentis account. If you do not have one, you can create one here: https://app.comentis.co.uk/login?redirect=%2F#signuptab or book a demo with Joe Paddison here: https://calendly.com/comentis-joe/meeting
• Otherwise, you do not need to enable the integration, you can link client records from Comentis to Xplan, using the ‘Search CRM’ function.