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Changing adviser when hierarchies exist

mary.galloway
Iress People

This video is only relative to firms with multiple user groups (hierarchies), eg. where each adviser has their own group of clients and cannot see other groups of clients.

 

Discover the importance of two additional checkboxes when changing a client's adviser:

 

marygalloway_0-1763568665019.png

 

Watch this 4 minute video that explains how to change a client's adviser and ensure the client, and any related clients, are also moved the adviser's group.