on 14-11-2025 04:40 AM
The corporate fact find allows you to generate a fact find, including hard and soft facts, for corporate and partnership clients. It is only visible in the client menu when viewing a corporate or partnership client.
Where we believe areas of the wizard are self-explanatory, we haven’t reproduced that here. As always, though, we are open to feedback if anything needs to be clarified or included.
The fact finds in Xplan are all ‘wizard’ based - where you are guided from screen to screen to capture the information in a structured way.
The wizard is used to capture information and to generate a merged document at the end.
You can work through the wizard using the Next and Previous buttons, located at the top right and lower right of the screen, or by using the menu on the left of the screen.
Mandatory fields are marked with an asterisk. If you are in edit mode (ie. entering data on a page) you will not be able to move from that page unless the mandatory fields have been updated and saved.
Data previously recorded in the CRM or Financial sections will automatically be displayed in the wizard, there is no need for re-keying.
Any changes made in the CRM section will update the fact find and vice versa, keeping the fact find and CRM synchronised.
The Save & Exit button allows you to return to the wizard at a later stage to complete the data. For example portfolio data may require a letter of authority to obtain the information.
Would you like to skip the online fact find and print a paper version? Yes / No
This question is mandatory and controls whether you are taken through the wizard to record data or skip to the print page to generate a blank fact find.
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Date of fact find |
Enter the date in the format dd/mm/yyy or use the calendar icon. Default is Blank. |
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Adviser to reference |
Select the role from the drop-down list, eg. Client or Mortgage Adviser |
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Click on the information ‘i’ button for further information |
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Client Adviser |
Name of the adviser chosen above |
This page is compiled of 3 sections:
The data is populated from Client Details pages.
If the company data has already been recorded in the Client Details pages (Main, Contact & Communication, Key People etc) the fact find pages will be pre-populated. Alternatively you can update the data directly into the corporate fact find.
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Registered Company Name** |
This field is mandatory, as indicated by the double asterisk. ** All other fields are optional. |
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Trading Name |
Free text. |
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Company Number |
Free text. |
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Legal Entity Identifier |
Enter LEI number. Must be greater than or equal to 20 characters. |
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Incorporation Date |
Enter the date in the format dd/mm/yyyy or use the calendar icon. |
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Country of Establishment |
Select from drop-down list. |
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Company Type |
Select from drop-down list. |
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Company Liability |
Select from drop-down list: Private / Public / Blank |
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Nature of Business |
Free text. |
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Standard Industrial Classification (SIC) code |
Select from drop-down list. |
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Number of Employees |
Integer required (whole number). |
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Contact Person Forename |
Free text (for information purposes) |
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Contact Person Forename |
Free text (for information purposes) |
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Address Title |
Free text (used when writing to the company) |
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Salutation |
Free text (used when writing to the company) |
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Notes |
Free text. When generating the populated fact find you can include or exclude all notes. |
This page is compiled of 4 sections:
One option of each entry type will be marked as ‘Preferred’. If there is only one instance, eg. mobile number, it will automatically default to ‘preferred’.
You also have the option to select which instance is to be the preferred one.
This page is compiled of 5 sections:
Financial overview |
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Financial year end |
Select the month and date in the calendar icon, eg. 31 Mar |
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Gross revenue £ |
Enter figure only eg. 100000 |
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Gross profit £ |
Enter figure only eg. 100000 |
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Net profit £ |
Enter figure only eg. 100000 |
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NP ratio (net profit ratio) |
Prepopulated The calculation is Net profit divided by Gross profit Eg. £200,000 / £400,000 = 50% Not included in populate fact find. |
Trading history |
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Year |
Enter a year eg. 2024 or a date eg. 31/03/2024 |
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Gross revenue £ |
Enter figure only, no currency symbol eg. 100000 |
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Gross profit £ |
Enter figure only, no currency symbol eg. 100000 |
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Net profit £ |
Enter figure only, no currency symbol eg. 100000 |
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+ Save and add more |
Select to save the current entry and add more Alternatively use the Save button, top right |
Business valuation |
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Business value (£) |
Enter figure only, no currency symbol eg. 100000 |
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Valuation date |
Enter a date in the format dd/mm/yyyy or select from the calendar |
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Valuation type |
Fair market value or Formal valuation |
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Valuation method |
Earnings multiple, Net asst back or Discounted cashflow |
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Valuation provided by |
Business owners, Accountant or Other |
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Valuer’s name |
Enter an individual’s name |
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Valuer’s company |
Enter a company name |
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Estimated growth in value (£ per annum) |
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Shares |
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Total Issued Shares |
Enter figure, rounds to 2 decimal places |
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Total Authorised Shares |
Enter figure, rounds to 2 decimal places |
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Shareholders Agreement |
Free text |
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Dividend Policy |
Free text |
This page is compiled of 5 sections:
Directors |
Multiple directors can be recorded |
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Entity |
Search for an existing entity in Xplan and the next 3 fields will be prepopulated (forename, surname & preferred name) |
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Forename |
prepopulated |
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Surname |
prepopulated |
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Preferred name |
prepopulated |
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Key person |
Yes / No (default).
If you select "Yes," this entity's information will be auto-populated in the Key Persons section. (It will only be listed once, even if they are also a Shareholder.) |
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Signatory |
Yes / No (default).
For digital signature purposes, selecting "Yes" allows this entity to sign in the capacity of director for this company. Please ensure there is at least one individual designated as a signatory within this entity. |
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Director Id |
The Director ID must start with 036 and must contain 15 digits |
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+ Save and add more |
Select to save the current entry and add more Alternatively use the Save button, top right |
Shareholders |
Multiple shareholders can be recorded |
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Entity |
Search for an existing entity in Xplan and the next 3 fields will be prepopulated (forename, surname & preferred name) |
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Shareholder type |
Prepopulated (Individual, Company, Trust, Partnership, Blank) |
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Surname |
prepopulated |
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Forename |
prepopulated |
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Preferred name |
prepopulated |
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Key person |
Yes / No (default).
If you select "Yes," this entity's information will be auto-populated in the Key Persons section. (It will only be listed once, even if they are also a Director.) |
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Share Hold |
Enter figure Defaults to zero. |
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Role |
Free text |
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+ Save and add more |
Select to save the current entry and add more Alternatively use the Save button, top right |
Business Partners |
Multiple business partners can be recorded |
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Entity |
Search for an existing entity in Xplan to prepopulate the relative fields below (Individual: surname, forename & preferred name. Partnership: name and type) |
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Surname |
prepopulated |
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Forename |
prepopulated |
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Preferred name |
prepopulated |
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Partnership name |
prepopulated |
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Partnership percentage % |
Enter figure only, no % symbol |
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Partnership type |
prepopulated (Individual, Company, Trust, Partnership) |
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Signatory |
Yes / No (default)
On-screen text for individual: For digital signature purposes, selecting "Yes" allows ‘this entity’ (name will be populated) to sign in the capacity of director for this company.
On-screen text for company, trust or partnership: For digital signature purposes, selecting "Yes" allows ‘this entity’ )name will be populated) to sign in the capacity of business partner for this company. Please ensure there is at least one individual designated as a signatory within ‘this entity’.
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+ Save and add more |
Select to save the current entry and add more Alternatively use the Save button, top right |
Key Persons |
Multiple key persons can be recorded |
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Entity |
Search for an existing entity in Xplan to prepopulate the relative fields below |
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Create new |
You can create a new entity. See images below. |
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Title |
prepopulated |
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Forename |
prepopulated |
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Preferred name |
prepopulated |
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Surname |
prepopulated |
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Employer |
prepopulated |
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Job title |
prepopulated |
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Revenue protection % |
Enter figure only, no % symbol |
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Business protection % |
Enter figure only, no % symbol |
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Phone |
prepopulated |
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prepopulated |
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Address |
prepopulated |
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Comments |
Free text |
If a Director or Shareholder was marked as a Key Person, their details will be prepopulated in this section. All you need to update is the Revenue protection % and Business protection %.
Create new:
Key People Notes |
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Key People Notes |
Free text |
This page is compiled of 3 sections:
Business Notes |
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Business Structure Notes |
Free text Where a large amount of text has been added it may be beneficial to enlarge the screen by dragging the image in the lower right corner. Please note this field is not a rich text field, the text cannot be formatted. If you copy and paste formatted text from another source (Word, email) any formatting will be lost and the text will be left aligned. |
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Attachments |
Attach business-related documents. |
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Click on the page icon to download a copy of the document. Click on the X to delete a document. |
Client Group Members |
Allows you to link entities allowing easy access from one to another. Visibility can also be controlled here. Please refer to the following Community article: Client relationships and client groups |
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Click on the + icon, select the entity, Ok. |
Client Group Report Options |
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Client group name |
Free text. This name can be used on portfolio reports. |
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Use group name in reports |
Yes / No |
This page is compiled of 4 sections:
Income |
Any data recorded in Financial Details > Income & Expense will be prepopulated. |
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Type |
Select from drop-down |
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Sub-type |
Select from drop-down |
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Description |
Free text |
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Owner** |
Select from drop-down: Client (default) / Partner / Joint. Mandatory field. |
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Frequency** |
Select from drop-down:
Mandatory field. |
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Amount** |
Mandatory field. |
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Link to employment |
Not linked (default) / Link Choosing ‘Link’ will display a list of Employment income. |
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Last updated by |
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+ Save and add more |
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Income Notes |
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Income Notes |
Free text |
Expenditure |
Any data recorded in Financial Details > Income & Expense will be prepopulated |
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Type |
Select from drop-down. |
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Sub-type |
Select from drop-down. Based on the Type and Sub-Type the following fields may vary to reflect relevant options available. |
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Description |
Free text |
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Owner** |
Select from drop-down: Client (default) / Partner / Joint. Mandatory field. |
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Fixed/Variable |
Fixed / Variable / Blank (default) |
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Frequency** |
Select from drop-down. Mandatory field. |
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Amount** |
Enter figure only, no currency symbol eg. 10000. Will default to 2 decimal places upon save eg. 10000.00. Mandatory field. |
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Start date |
Click on the information ‘i’: |
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End date |
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Tax type** |
Pre Tax / Post Tax. Mandatory field. |
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Last updated by |
Xplan updates on Save. |
Expenditure Notes |
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Expenditure Notes |
Free text |
This page is compiled of 3 sections:
Goals |
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Owner** |
Defaults to Client. Mandatory field. |
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Status |
Fulfilled, Unfulfilled, Partially Fulfilled, Cancelled, Blank (default) |
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Priority |
Select from drop-down: 1 - 9 / Blank (default) |
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Objective |
Select from drop-down: Capital, Income, Non-financial, Accumulation, Blank (default) |
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Advice Type |
Select from drop-down list. Estate Planning (default), General Insurance, Investment, Long Term Care, Medical Insurance, Protection, Retirement, Client Initiated, Mortgage |
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Category** |
Select from drop-down list. Estate Planning, Mortgage, Protection, Saving and Investment, Retirement, Budgeting, Other, Blank (default). Mandatory field. |
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Description |
Free text |
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Target Date** |
Date: Enter date in the format dd/mm/yyyy or select date from calendar icon. Term: Select the term required in moths or years from the clock icon. Mandatory field |
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Target Amount |
Enter figure only, no currency symbol eg. 10000. Will default to 2 decimal places upon save eg. 10000.00 |
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Capture Date** |
Today’s date (default). Enter date in the format dd/mm/yyyy or select date from calendar icon. Mandatory field |
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Target Timeframe Type |
Select from drop-down list. ASAP, By Retirement, By Date, By Age, Blank (default) |
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Funding Type |
Select from drop-down list. Education - funded by start date, Education - fund ver duration, Funded by start date, Fund over duration, Blank (default) |
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Regular Savings tab |
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Initial investment |
Enter figure only, no currency symbol eg. 10000. Will default to 2 decimal places upon save eg. 10000.00 |
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Regular saving |
Enter figure only, no currency symbol eg. 10000. Will default to 2 decimal places upon save eg. 10000.00 |
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Frequency |
Select from drop-down. |
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Regular saving start date |
Enter date in the format dd/mm/yyyy or select date from calendar icon. |
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Regular saving end date |
Enter date in the format dd/mm/yyyyy or select date from calendar icon. |
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Objectives tab |
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Link to Objectives |
Select an existing objective from the drop-down list and click the + icon to link. |
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Comments tab |
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Comments |
Free text |
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Risk Profile Reason |
Free text |
Objectives |
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Owner** |
Defaults to Client. Mandatory field. |
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Description |
Free text |
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Status |
Select from drop-down list. Open, Completed, Cancelled, Blank (default) |
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Time Frame |
Enter the number of years and months |
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Target Amount |
Enter figure only, no currency symbol eg. 10000. Will default to 2 decimal places upon save eg. 10000.00 |
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Priority |
Select from drop-down list. 1 - 9 / Blank (default) |
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Advice Type |
Select from drop-down list. Estate Planning (default), General Insurance, Investment, Long Term Care, Medical Insurance, Protection, Retirement, Client Initiated, Mortgage |
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Category |
Select from drop-down list. Estate Planning, Mortgage, Protection, Saving and Investment, Retirement, Budgeting, Other, Blank (default). |
Objectives |
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Owner** |
Defaults to Client. Mandatory field. |
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Description |
Free text |
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Status |
Select from drop-down list. Open, Completed, Cancelled, Blank (default) |
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Time Frame |
Enter the number of years and months |
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Target Amount |
Enter figure only, no currency symbol eg. 10000. Will default to 2 decimal places upon save eg. 10000.00 |
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Priority |
Select from drop-down list. 1 - 9 / Blank (default) |
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Advice Type |
Select from drop-down list. Estate Planning (default), General Insurance, Investment, Long Term Care, Medical Insurance, Protection, Retirement, Client Initiated, Mortgage |
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Category |
Select from drop-down list. Estate Planning, Mortgage, Protection, Saving and Investment, Retirement, Budgeting, Other, Blank (default). |
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Capture Date** |
Today’s date (default). Enter date in the format dd/mm/yyyy or select date from calendar icon. |
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Target Age |
Enter figure eg. 99 |
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Goals tab |
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Link to Goals |
Select an existing goal from the drop-down list and click the + icon to link. |
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Cases tab |
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Link to Cases |
Select an existing case from the drop-down list and click the + icon to link. |
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Financial Records tab |
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Link to Financial Records |
Select an existing policy from the drop-down list and click the + icon to link. |
Goals and Objectives Notes |
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Goals and Objectives Notes |
Free text |
This page is compiled of 2 sections:
Succession Planning |
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Is shareholder protection required? |
Yes, No (default), Blank |
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Options for answer No |
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Why is Is shareholder protection not required? |
Select from drop-down list. Closely held family company, Sole proprietor, Happy with current arrangements, Other, Blank (default) |
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If Other has been selected please give further detail |
Free text |
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Options for answer Yes |
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Is there an agreement in place? |
Yes, No, Blank (default) |
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Agreement type |
Select from drop-down list. Company constitution, Shareholder agreement, Partnership agreement, Buy sell agreement, Winding up agreement, Heads of agreement, Other, Blank (default) |
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If Other has been selected please give further details |
Free text |
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Does the agreement need to be reviewed? |
Yes, No (default), Blank |
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Does the funding arrangement need to be reviewed? |
Yes, No (default), Blank |
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Notes |
Free text |
Retirement Plan Details |
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Is there a need to review retirement plans for any of your Key People? |
Yes, No, Blank (default) |
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What would the business do if the Key People left unexpectedly? |
Select from drop-down list. Trade on, Wind up, Blank (default) |
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Retirement Plans Notes |
Free text |
This page is compiled of 3 sections:
Insurance Policies |
This panel is for recording General Insurance details. |
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Type |
Select from the drop-down list. Accident, Sickness and Unemployment, Auto, Buildings, Buildings & Contents, Car, Commercial, Contents, Landlords, Marine, Mortgage Payment Protection Insurance, Personal Property, Professional, Professional Indemnity, Public Liability, Retail, Rural, Travel Insurance |
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Owners |
Defaults to corporate/partnership entity |
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Policy Number** |
Defaults to ‘Unknown’. Mandatory field. |
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Sum Insured |
Enter figure only, no currency symbol eg. 10000. |
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Benefit status |
Defaults to Inforce. Select alternative from dropdown list. |
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Renewal Date |
Enter date and month, eg. 31 Jul. |
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Under Advice |
Yes, No, Blank (default) |
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Details tab |
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Insurer** |
Select insurer from drop-down list. Mandatory field. |
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Premium Details tab |
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Premium Frequency** |
Defaults to monthly, select alternative from drop-down list. Mandatory field. |
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+ Save and add more |
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There are further fields and tabs on this page, not covered in this document, as they are self-explanatory.
Insurance Policies Notes |
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Protection Policies Notes |
Free text |
Protection Policies |
Business or Key People |
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Type |
Select from drop-down list. |
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Cover Type |
Select from drop-down list. |
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Policy Number** |
Free text. The default is UNKNOWN. Mandatory field. |
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Provider** |
Select from drop-down list. Mandatory field. |
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Panel Product Description |
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Plan Name |
Free text. |
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Policy Status |
Select from drop-down list. |
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Under Advice |
Yes, No, Blank (default) |
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In Trust |
Yes, No, Blank (default) |
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Total Premium |
Enter figure only, no currency symbol eg. 10000. |
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Premium Frequency** |
Select from drop-down list. Mandatory field. |
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Future Total Premium |
Enter figure only, no currency symbol eg. 10000. |
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Long Term Care |
Yes, No (default), Blank. |
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+ Save and add more |
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There are further fields and tabs on this page, not covered in this document, as they are self-explanatory.
Protection Policies Notes |
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Protection Policies Notes |
Free text |
This page is compiled of 4 sections:
Assets |
Any data recorded in Financial Details > Assets will be prepopulated. |
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Type |
Select from drop-down list. |
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Platform |
Yes, No, Blank (default) |
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Platform Provider |
Select from drop-down list. This field is only displayed is the answer to Platform is Yes. |
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Sub-Type** |
Select from drop-down list. Mandatory field.
Based on the Type and Sub-Type the following fields may vary to reflect relevant options available. |
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Pension Wrapper |
Default is No. Automatically updates to Yes if asset is linked to a pension wrapper. |
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Platform Wrap |
Default is No. Automatically updates to Yes if asset is linked to a platform wrap. |
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Long Term Care |
Yes, No (default), Blank (default) |
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Current Value |
Enter figure only, no currency symbol eg. 10000. Will default to 2 decimal places upon save eg. 10000.00. Will be pre-populated by a portfolio account managed manually or via a datafeed. |
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Recommended Value |
Enter figure only, no currency symbol eg. 10000. Will default to 2 decimal places upon save eg. 10000.00. Useful for certain assets that are not valued regularly or automatically, eg. residential or commercial property, antiques. |
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+ Save and add more |
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There are further fields and tabs on this page, not covered in this document, as they are self-explanatory.
Assets Notes |
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Assets Notes |
Free text |
Liabilities |
Any data recorded in Financial Details > Liabilities will be prepopulated. |
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Type |
Select from drop-down list. |
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Sub-Type |
Select from drop-down list.
Based on the Type and Sub-Type the following fields may vary to reflect relevant options available. |
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Related to Equity Release? |
Yes, No, Blank (default) |
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Pension Wrapper |
Default is No. Automatically updates to Yes if liability is linked to a pension wrapper. |
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Package/Product Name |
Free text |
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Policy Number |
Free text |
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Outstanding Balance** |
Enter figure only, no currency symbol eg. 10000. Will default to 2 decimal places upon save eg. 10000.00. Mandatory field. |
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Is this debt to be repaid before the mortgage advance? |
Yes, No, Blank (default) |
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Offshore Liability |
Yes, No, Blank (default) |
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Long Term Care |
Yes, No (default), Blank (default) |
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Under Advice |
Yes, No, Blank (default) |
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+ Save and add more |
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There are further fields and tabs on this page, not covered in this document, as they are self-explanatory.
Liabilities Notes |
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Liabilities Notes |
Free text |
This page is compiled of 2 sections:
Employee Benefits |
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Category |
Select from drop-down list: Pension, Protection, Medical, Other, Blank (default). |
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Provider |
Select from drop-down lis, Blank (default) |
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Scheme Name |
Free text |
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Scheme Number |
Free text |
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Scheme Type |
Select from drop-down list. Pension: DB, DC, Individual, Stakeholder, SIPP etc. Protection: Endowment, Group, Term, Whole life Medical: Corporate, Family, Single, Overseas Other: Free text (eg. cycle to work schemes, nursery place) Blank (default) for all |
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Number of Members |
Enter figure, whole number. |
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Premium (pa) |
Enter figure only, no currency symbol eg. 10000. Will default to 2 decimal places upon save eg. 10000.00. |
Employee Benefits Notes |
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Employee Benefits Notes |
Free text |
This page is compiled of 2 sections:
Add Professional Adviser |
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Professional Adviser |
Search for existing professional adviser or select Create New |
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Adviser Type |
Prepopulated from drop-down list: |
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Professional Adviser Information |
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Title |
Prepopulated |
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Forename |
Prepopulated |
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Last Name |
Prepopulated |
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Company |
Prepopulated |
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Position |
Prepopulated |
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HIN |
Holder Identification Number - not used in UK. |
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Website |
Prepopulated |
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First Point of Contact |
Prepopulated |
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Contact Information |
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Phone |
Prepopulated |
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Prepopulated |
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Address |
Prepopulated |
Create New option:
Professional Contacts Notes |
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Professional Contacts Notes |
Free text |
Declaration |
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On-screen help text |
Explains how to replace or restore the default text provided. |
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Body of text |
Free text.
Default text is provided but can be edited, removed or replaced with managed field content (standard paragraphs) using the Template button.
If this field is left blank, the Declaration page will be included in the populated fact find and only the client signatures will be displayed. |
This page is only visible if you selected No to the first question in the wizard ‘Would you like to skip the online fact find and print a paper version?’
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Would you like to include the notes? |
Yes (default) / No / Blank |
Be aware that ‘Business Structure Notes’ are classified as notes so selecting ‘No’ to the above question will exclude them from the populated fact find.
The Xmerge template has been coded to recognise the option selected on the first page of the wizard:
Would you like to skip the online fact find and print a paper version? Yes / No
Answer: Yes
You chose to skip the online fact find and will be taken directly to the generate page. All of the buttons will generate a blank fact find.
Answer: No
You chose to update the online fact find by proceeding through the wizard pages, to the generate page. All of the buttons will generate a populated fact find.
Once generated, the notification icon on the title bar will display a number indicating the number of unread documents. You can now download the fact find.
Where the fact find is saved automatically as an attachment to a document note, it can be accessed via the client record:
===========================================
The blank fact find is suitable for use with any new company or partnership:
Example blank fact find attached.
The populated fact find includes all the data recorded in the corporate fact find wizard. It is coded to recognise a corporate or partnership entity and displays the relevant title on the front cover.
The following table lists what is included in the blank and populated fact finds.
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Item |
Blank |
Populated |
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Front Cover |
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Logo |
Yes |
Yes |
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Title |
Yes |
Yes |
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Private and Confidential |
Yes |
Yes |
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Name: Date completed: Adviser: |
Yes |
Yes |
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Background image |
Optional |
Optional |
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Contents |
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Table of Contents |
Yes |
Yes |
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Data Protection Act |
No |
Yes |
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Include notes |
Yes |
Yes/No |
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Declaration |
No |
Yes |
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Logo |
Your firm’s logo. Stored in User Group > Theme |
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Title |
Corporate fact find or Partnership fact find |
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Name |
Entity name |
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Date Completed |
The date entered on the Fact find Overview page, otherwise it is left blank. |
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Adviser |
Name of adviser selected on the Fact find Overview page |
Below are screenshots of a populated fact find:
The table of contents is automatically included in the populated fact find.
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Data Protection Act 2018 |
The information given in this document will be retained on computer for reference purposes and will be held in accordance with the Data Protection Act 2018. The information may also be used by ‘xxxxxxxx’ to provide you with the details of products suitable to your requirements. |
‘Xxxxxx’ = will populate your firm’s name.
The declaration page is generated for the populated fact find only, not the blank version.
On the Fact find Options page, select Yes to the question Would you like to skip the online fact find and print a paper version?
Select Next to go directly to the print page.
Click on any of the generate buttons to produce a blank fact find.
Your document will generate in the background and a notification will display in the bell icon for you to download.
Client details can be updated via the fact find wizard or from other modules of Xplan:
Each page has a free text Notes field for recording soft facts which are stored in the fact find wizard and not duplicated in other modules.
Once you have finished editing the data, you can select Save and Exit, this will ensure all the information is saved in the fact find wizard and the corresponding areas within your client’s record. The other modules, where applicable, are synchronised once saved.
On the Fact find Options page, select Yes to the question Would you like to skip the online fact find and print a paper version?
Select Next to navigate through the wizard making updates as necessary.
From the print page, any of the generate buttons will produce a populated fact find.
Your document will generate in the background and a notification will display in the bell icon for you to download.
PDF copies of blank and populated fact finds are attached below.
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