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Coronavirus Support
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Keep up with online learning

Iress Community Manager

When you’re working from home, you probably miss that colleague you sit next to every day in the office and the one who always has the answer to your tech questions!

In times like these, there’s even more need for that bit of extra support and guidance. We’ve got loads of ways to help you stay up to date, stay connected and get the knowledge you need to help you get the best out of your software to make things that bit easier. And most of it is available on demand so that you can fit it in around your day job and childcare.


Xplan Training










All of Iress training is now online so that you can continue to get the training you need safely and easily. You can

  • Find a training webinar for your country here
  • Watch training videos here on the community for Xplan


Iress Community











Make this Iress Community your first port of call when you need some help with your software. The community is currently available for Xplan, Lumen and CommPay users. Here you’ll find online training videos, ‘How-To’ guides, ask the community forums, known issue tracking via service updates, release information and best practice ideas.

It’s also a great way to feel connected with your peers while you’re working remotely. 

If you are registered already, click Sign In above to log in and view all the Community has to offer. The Community is constantly improving and evolving and we welcome your feedback on what you like or what we can improve, please click on the Feedback button. 

If you can’t find what you are looking for, try the search tool or ‘Ask the Community’. You can also contact your local Support team. 

To get to know the Iress community, take a look at these videos:


Financial Knowledge Centre (AU Only)


Financial Knowledge Centre.png










With more clients looking for help with their finances during these unsettling times, use the Xplan Knowledge Centre (AU only) to engage your clients with an online library of financial learning modules, articles, videos, quizzes, life events calculators, downloads and jargon busters. 

Find out more about the Financial Knowledge Centre here


Not an Iress user but want to know more?

Contact us on any of the methods listed in the Contact Us section of our website


Click here to access our Coronavirus Support hub to find more useful articles. 


At Iress we are committed to ensuring that your experience using our community gets better. Did you find what you were looking for today?
We will use your feedback only for the purposes in which it was intended; to improve our products and services to you. At Iress, we always respect your privacy. To view our privacy notice, please visit our website