Rathbones Migration 13th June - Completed 17th June

[aaron.greenhill]

The migration was completed on 17th June, with the Rathbones feed now re-enabled for all firms.

This article contains important information for the Investec W&I and Rathbones valuation service within Xplan.

What is happening?

Investec W&I is now part of the Rathbones Group. On April 12th, Investec has moved most accounts to Rathbones, however a small number of accounts which were unable to be moved will be finally migrated. 

The move will impact the Investec datafeed, with the migrated accounts subsequently available via the Rathbones datafeed. 

The IressNet team will automatically update Investec accounts and replace the External Account ID and Vendor to ensure they continue to update after the migration.

When’s the migration happening?

The migration to the Rathbones valuation service will start on 13th June. 

Iress will pause the Rathbones datafeed during the migration process and is expected to be re-enabled by around the 20th June once the migration is completed to Rathbones.

Please note that valuation data in Xplan for the migrated Investec accounts may fluctuate during the changeover to Rathbones. Any differences will be resolved once the migration has been completed.

Please check the Community for updates on when the migration has been completed.

Where will the changes show for my Investec accounts?

You will see the changes under a client by going to Portfolios—Admin—External Contracts. The Vendor will change from Investec to Rathbones, and the IPS External Account ID will be replaced with the Rathbones reference.

No other fields will be updated automatically within Portfolios or Client Focus. Further guidance on updating Client Focus details can be found here.

If you use CommPay, you must update the Policy Numbers to Rathbones once you receive all final payments from Investec. Please see further details here. To help update these records, Rathbones can provide a list of the Investec numbers and replacement Rathbones account numbers.

Will the Investec datafeed continue?

The Investec feed will no longer have any active accounts so will be decommissed at the end of June.

More Information

If you have questions or need assistance, please contact the support team via Iress Connect or visit our dedicated UK Datafeeds Community Group Hub.

Should you need to contact Rathbones for further assistance, please email datafeed@rathbones.com .